Shortage Claims
Amazon Vendor shortage claims need evidence from the full transaction lifecycle.
VRI reviews Amazon Vendor Central shortage claims against purchase order, shipment, receipt, invoice, dispute, remittance and cash context.
Request a Complimentary Recovery AssessmentWhy shortage claims require more than a claims download
Shortage claims can involve timing differences, receiving discrepancies, shipment evidence, dispute activity, partial approvals, or later payment adjustments. The question is not only whether a shortage was claimed; it is whether the claim is supported after the related records are connected.
Even when a shortage dispute is approved, finance teams still need to trace that approval through remittance and cash. VRI treats approval as a milestone, not the same thing as recovered funds.
Records VRI expects to connect
A shortage review may include purchase order detail, ASN or shipment information, carrier evidence, Amazon receipt records, invoices, shortage claim detail, dispute status, remittance activity and cash application.