Privacy Policy
Effective October 2, 2026. Vendor Recovery Intelligence (VRI) provides independent educational tools and recovery-assessment services for Amazon vendors and sellers. We are not affiliated with or endorsed by Amazon.
Information you provide
The free Resolution Tool asks you to describe your Amazon issue. Case details and saved-case history are stored locally in your browser for convenience. They are not automatically submitted to VRI when you generate a plan. Anyone with access to your browser profile may be able to view locally saved cases. Clearing browser storage or using private browsing can erase them.
If you choose Email My Resolution Plan, your email address, the generated plan, account category, and your separate marketing preference are transmitted to our Cloudflare-hosted endpoint and then to a Google Apps Script service that sends the report through Gmail. This email may contain case details you entered. Avoid including passwords, credentials, personal identification numbers, or confidential information you do not want sent by email.
If you request a complimentary Recovery Assessment, we collect the name, company, business email, revenue range, years using Vendor Central, and message you provide. These details are delivered to VRI by our Cloudflare endpoint and Google Apps Script/Gmail so we can respond to your inquiry.
Security and service providers
Cloudflare provides website hosting, security verification, and abuse-prevention services. Google Apps Script and Gmail process assessment notifications and requested report emails. Technical data such as IP addresses and request metadata may be processed for security and abuse prevention. VRI uses short-lived hashed-IP cooldown records for the email-report feature. Email and website infrastructure providers may retain technical records under their own policies.
Marketing choices
Receiving a resolution-plan email does not require marketing consent. Marketing consent is optional and unchecked by default. VRI is not currently operating an automated promotional mailing list through this form. If you previously opted in and want to withdraw that preference, email vendorrecoveryintelligence@gmail.com with the subject “Unsubscribe from VRI marketing.” We will record your request and exclude the address from any future promotional mailing until you opt in again.
Retention and deletion
Browser-saved cases remain on your device until removed by you or your browser. Emails and assessment requests may remain in VRI's Gmail account and associated service-provider records until reviewed or deleted. A fixed retention period has not yet been established; contact us to request deletion or information about records we hold, subject to applicable obligations. We may need to verify that a request comes from the correct person.
Your requests
To ask about access, correction, deletion, or marketing preferences, contact vendorrecoveryintelligence@gmail.com. Applicable privacy rights depend on your location and the laws governing the business. We do not ask you to provide Amazon login credentials.
Changes
We may revise this policy as our services and practices evolve. The effective date above will be updated when changes are made.