Shortage Claims
Review claims against shipment, receipt and invoice evidence.
Built specifically for Amazon 1P vendors.
Amazon may owe your company money.
We find it. We prove it. We help you recover it.
VRI audits Amazon Vendor Central financial activity to identify shortages, deductions, underpayments and other discrepancies where Amazon may have retained money your company was entitled to receive.
The Problem
Purchase orders, invoices, shortage claims, deductions, agreements, disputes, returns and remittances can each represent different pieces of the financial story. When those records live in separate workflows, finance teams can lose the full view of what happened, what was approved, and what was actually paid.
VRI connects those records and reconstructs the transaction lifecycle so potential recovery opportunities can be evaluated against the underlying evidence.
What We Recover
These categories can represent possible recovery opportunities. Each finding is subject to validation against the relevant Amazon Vendor Central records.
Review claims against shipment, receipt and invoice evidence.
Identify invoice payments that may not reconcile to expected amounts.
Trace approved disputes through remittance to confirm payment status.
Compare deduction records for repeat charges tied to the same event.
Evaluate agreement-driven deductions against the correct terms.
Connect returns, provisions and settlements to their related records.
Review claims where pricing, cost updates or chargebacks may not align.
Surface open receivables that require evidence-backed resolution.
How It Works
Potential Recovery ≠ Money Owed ≠ Money Recovered.
Analyze Amazon Vendor financial records to identify potential recovery opportunities.
Trace findings through the underlying PO, shipment, receipt, invoice, deduction, agreement, dispute and remittance records.
Organize validated findings into evidence-backed recovery cases for pursuit with Amazon.
Track approvals through remittance and confirm recovered funds actually reach the business.
Why VRI
Amazon Vendor Central was not designed to give finance teams one consolidated view of the entire transaction and payment lifecycle. VRI reconstructs that lifecycle so every recovery question can be evaluated in context.
Founder
Kevin Osborne has more than 13 years of hands-on ecommerce and Amazon marketplace experience, including extensive work with Amazon Vendor Central 1P and Seller Central 3P. His experience spans Vendor Central financial reconciliation, shortages, deductions, allowances, disputes, remittances, marketplace operations and consumer-brand ecommerce.
Complimentary Recovery Assessment
Let's find out.
The initial conversation determines whether there is a meaningful recovery opportunity worth investigating. This form does not request Amazon credentials, passwords, or sensitive financial files.